Shipping policy

Shipping Policy

At Silent Tech, we are committed to delivering your order safely, quickly, and efficiently. We proudly offer FREE SHIPPING on all orders across Pakistan.

1. Order Processing

  • All orders are processed within 1 business day after order confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • Once your order has been dispatched, you may receive shipment updates and tracking information where available.

2. Delivery Time

Estimated delivery times within Pakistan are:

  • Major Cities: 2–4 business days
  • Other Cities & Remote Areas: 3–7 business days

Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

3. Shipping Coverage

We currently deliver across Pakistan through our trusted courier partner:

Leopard Courier Services

4. Free Shipping

We are pleased to offer FREE SHIPPING on all orders across Pakistan.

There are no hidden shipping charges. The price you see at checkout is the final amount you pay.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most locations in Pakistan.

Please ensure someone is available at the delivery address to receive the parcel and make the payment.

6. Order Tracking

Once your order has been dispatched, tracking information may be shared with you through WhatsApp, SMS, or email, where available.

7. Delivery Delays

While we do our best to deliver every order on time, delays may occasionally occur due to circumstances beyond our control, including:

  • Courier service delays
  • Severe weather conditions
  • Public holidays
  • Natural disasters
  • Incorrect shipping information provided by the customer

We appreciate your patience and understanding in such situations.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an incorrect address or phone number is provided, delivery delays or failed deliveries may occur.

9. Failed Deliveries

If a delivery attempt is unsuccessful because the customer is unavailable, provides incorrect contact information, or refuses to accept the parcel, the order may be returned to us.

Repeated order refusals may result in future Cash on Delivery (COD) orders being declined.

10. Need Assistance?

If you have any questions regarding your order or delivery, simply contact us using the WhatsApp Chat button available on our website.

Our customer support team will be happy to assist you.

11. Our Commitment

At Silent Tech, we are committed to providing fast, secure, and reliable delivery services so you can shop with confidence. Thank you for choosing Silent Tech.